FREE SHIPPING ON ORDERS $100 OR MORE.
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Shipping & Returns
Free shipping on orders over NZ $100. See Details
No recommended Products
Please note the size charts should be used as a guide only.
WAIST: The waist size is measured at the top of the hipbone over the shirt, not over the pants. The tape should be held comfortable, not tight. Please refer to the Dickies Bottom sizes for Men and Women.
INSEAM: Refers to the pant length, which is measured from the crotch area to the end of the leg. Dickies NZ offers an inseam length of 32” across all our pant ranges.
CHEST: The chest size is measured at the fullest point of the chest, keeping the tape under the arms and around the shoulder blades. This measurement should be taken over clothing, preferably over a garment. Please refer to the Dickies Tops sizes for Men and Women.
SHIPPING & RETURNS
Our delivery service delivery times may vary
depending on your location. See the Post Haste
website for estimated postage and delivery times. All
parcels require signature on delivery. If you request for your item to be left
at your shipping address Dickies NZ takes no responsibility for any damage or
theft that may occur.
Dickies NZ Online provides FREE shipping on all
orders from $100 and up made in New Zealand. For all orders from $0-$100,
Dickies Online will charge a standard national shipment fee of $7.90 to all
customers purchasing products within New Zealand.
ALL OTHER COUNTRIES
International shipment fees start at $19.90.
Dickies Online shipment and delivery of orders are
based on product availability, payment processing time and warehouse
distribution centre processing time. Orders will be processed during normal
(Auckland) business hours between Monday and Thursday 8:30am – 5:00pm and
8.30am to 2.30pm Friday.
Orders placed on the weekends and public holidays
will be processed on the next business day. Please refer to your order tracking
number for full details.
For any customer enquires please contact our
friendly Customer Service team:
Office Operating Hours: Monday to Thursday 8:30am –
5:00pm and Friday 8.30 – 2.30pm
Dickies Online are happy to refund items that are
of incorrect size, fit or item/s that are defective/damaged as a result of a
manufacturing issue. To return an item that is the wrong size or fit it must be
unused and in the same condition that you received it. It must also be in the
original packaging with the original tags and labels still attached to the
product. If 30 days have gone by since your purchase, unfortunately, we cannot
offer you a refund. Please note that only refunds will be enabled. No
Original shipping costs are non-refundable.
For bundles, or part of a bundle, please email us.
A faulty product is an item that has been received
with damage or where a manufacturing fault occurs within a reasonable period
following the purchase (6 Months). Products damaged as a result of normal wear
and tear are not considered faulty.
You are entitled to a refund for sale items within
30 days of purchase. Refunds will not include the cost of shipping. Sale items
are not eligible for exchanges.
Once your return has been received and inspected by
Dickies NZ Online, we will send you a confirmation email to notify you that we
have received your returned item. We will also notify you of the approval or
rejection of your refund. Refunds will be issued using your original payment
method. If you refund is approved, then it will be processed, and a credit will
be applied to your original method of payment, within a certain amount of days.
LATE OR MISSING REFUNDS
If you have not received your refund, first check
your bank, PayPal or AfterPay account for payment of a Dickies NZ Online
refund. Then contact your credit card company or your bank, as it may take a
few days before your refund is officially posted. If you have completed all
these steps and you still have not received your refund, then please contact
the Dickies NZ Online Customer Service team at firstname.lastname@example.org.
SHIPPING & CONTACT
To return your product first email email@example.com
details of your request for a refund. When returning your item include a note with
your full name, order number and request for a refund. Return your item/s in
the bag you received your order in using the provided return label.
Depending on where you live, the time it may take
for your exchanged product to reach you may vary.
To purchase a product and place an order on the Dickies NZ Online store, simply choose a product category. Once the chosen category is selected ie Mens, and `Tees,’ then choose the item you are interested in; view the product by clicking on it. This will lead you to the individual product page to choose your product colour and size. Once you have selected your colour and size, add your item to the cart by clicking the red button named `add to cart.’ By adding your product to the cart, you will then have access to review your order and continue to checkout. To view your order, simply click the 'My bag' button on the top right hand side of the homepage. This will display your items chosen for cart. You can then view the full cart or go to Checkout by clicking the red button named `Checkout.’ Once at the Checkout page, you will need to fill in your contact, delivery and payment details to finalise your order. Once this is complete, an order confirmation email will be sent to the email address you provided with your product, payment and shipment details. Thank you for shopping at Dickies NZ Online!
Once you have finalized your order by providing your contact, payment and delivery information; you will then receive an order confirmation email outlining the payment has been accepted. It can take up to two hours for Dickies NZ Online to charge your account and receive payment.
Yes. For all product orders made on the Dickies NZ Online website, you will receive an order confirmation email with details of product purchased, contact information, delivery details and shipment method.
Dickies NZ Online receives the payment method of PayPal and Credit Card. It is free to sign up to PayPal and we use this payment method because it is a faster, smarter and a safer way to pay. To pay with a card, select Paypal and then select 'Pay with credit card'.
Very Safe. When you click the `Process Order’ button on the Dickies NZ Online website payment page, PayPal sends the transaction information directly to our bank. We do not share your payment details with any third parties, as our online system automatically encrypts all your details.
Dickies NZ Online provides FREE shipping on all orders from $100 and up made in NZ. For all orders from $0-$100, Dickies NZ Online will charge a standard national shipment fee starting at $7.90 to all customers purchasing products within NZ. International shipment fees start at $19.90.
Dickies NZ Online shipment and delivery of orders are based on product availability, payment processing time and warehouse distribution centre processing time. Orders will be processed during normal Auckland business hours between Monday and Friday 8:30 am – 5:00 pm. Orders placed on the weekends and public holidays will be processed on the next business day. Delivery within NZ to metropolitan areas will usually arrive within 48 hours of dispatch. For regional areas in NZ, delivery is between 2 and 5 days.
The Dickies NZ Online prices are displayed in the New Zealand dollar currency.
You can search for all Dickies NZ Online products in a number of ways. The easiest way is to browse through the categories at the top of the homepage. Alternatively, you can search a product by entering in the name or style code on the Dickies NZ Online `Search’ engine bar located on the top and bottom of the Dickies NZ homepage.
Unfortunately, we are unable to change an order once it has been placed. If you wish to cancel your order, please contact our Customer Service Team at firstname.lastname@example.org.
Yes. When your order ships, Dickies nZ Online will send you an order shipment confirmation email with details of your product shipment and a tracking number. You will also be sent a link to track the status of your order.
No. You can only order a Dickies product via the Dickies NZ Online or through any of the retailers stocking Dickies nationwide.
From the purchase stage of finalizing your order – you will have 24 hours to cancel your order and receive a refund. To cancel your order, you must contact Customer Service on the following details: Dickies NZ Online Customer Service: 07 3807 6166 Email: email@example.com
No. Dickies NZ Online does not provide or accept Dickies gift cards.
All Dickies NZ Online promotional codes have a set number of digits. To use a promotional code, you must enter it into the checkout of your order. This code entered will automatically discount your order. Dickies NZ Online promotional codes can only be used once and cannot be used in conjunction with any other offer.
The Dickies NZ website will only display sizes and colours available for purchase. However, occasionally an item could sell out within the minute you place your order. If you have ordered a Dickies NZ product that is out of stock, the Dickies New Zealand Online Customer Service team will notify you as soon as possible and provide confirmation that you will be issued with a refund.
Yes. We have a range of size and fit guides for Tee-shirts, Pants for men and women of all ages. This size guide can be found at the bottom of the site under 'size guide'.
Dickies NZ Online tracks all website orders with a shipment tracking number. The first thing to do is contact the carrier your order was sent with and quote your tracking number that was sent to you on your order confirmation email. If your item is lost in the mail, Dickies NZ Online will lodge a claim with the postal service. Please contact Dickies NZ Online Customer Service for further information. Dickies NZ Online Customer Service: firstname.lastname@example.org.
No. Products purchased on the Dickies NZ website cannot be exchanged at any of the retail stores stocking Dickies.
You can sign up to the Dickies NZ newsletter list by scrolling down the Dickies NZ homepage to the bottom right-hand side of the page. You will then have access to enter in your full email address on the `Join the Tradition’ section. By signing up to the Dickies NZ mailing list you will receive frequent marketing material, special offers and news on new products.
When you proceed to checkout to purchase a product, you are meet with a few options, existing members can log in, and non-existing members can either checkout as a guest or register when you checkout. Registering when you checkout will automatically set up a member account with Dickies NZ Online.
If you have forgotten your password, you can access your account information by clicking on the `Login’ key on the top right-hand side of the Dickies NZ website homepage. To log into your account, press the `Login’ button. This will lead you to the Login page where your email and password is required to log into your account. You can reset your password by clicking on the `forgot your password’ link – this will automatically send you a temporary Customer Password. For new customers, just hit the 'get started' button below the 'register today' section.
We would love to hear from you. Please send any feedback to Dickies NZ Online Customer Service email@example.com
For sure. Dickies NZ is on Facebook, Instagram, Youtube and More. Check them out!
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"DICKIES" and the "DICKIES and Horseshoe Device" marks are registered trademarks of Williamson-Dickie Manufacturing Company and the use of same herein is undertaken pursuant to a licence from Williamson-Dickie Manufacturing Company." Licensee will promptly comply with Licensor requests for proper usage and style of Licensor's trademarks used by Licensee on such website and to place additional content on such website for the protections of Licensor's trademarks and other intellectual property.